====== Vantive ====== | **Field** | Information Technology, Customer Service | | **Went Obsolete** | c.2001 | | **Made Obsolete By** | [[PeopleSoft%3Faction=edit.html|PeopleSoft]][[PeopleSoft%3Faction=edit.html|?]], Oracle | | **Knowledge Assumed** | Visual Basic for Applications, Voodoo Magic, Summoning of the Unholy One | | **When useful** | Operating call center environments | Vantive was a client-server CRM (customer relationship management) package popular around the late 1990s. Perhaps the most notable deployment was at the call centers of nationwide ISP [[EarthLink%3Faction=edit.html|EarthLink]][[EarthLink%3Faction=edit.html|?]], and America Online. The company which made and sold Vantive was bought by [[PeopleSoft%3Faction=edit.html|PeopleSoft]][[PeopleSoft%3Faction=edit.html|?]], who in turn was bought by Oracle. Read more on Wikipedia: http://en.wikipedia.org/wiki/Vantive